"Mr" "miss", "mrs", "ms".

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I was talking about both. But don't you use "Mr", "Ms", "Mrs", "Miss" in a posted letter?

Yes, we do. That's what I meant. I would use them in a posted letter but I'm unlikely to use them in an email. However, if I was attaching a formal letter to an email, I would start that letter with the formal greeting.
 
Yes, we do. That's what I meant. I would use them in a posted letter but I'm unlikely to use them in an email. However, if I was attaching a formal letter to an email, I would start that letter with the formal greeting.

Are they considered formal? Or are they less formal than "Dear Sir" and "Dear Madam"?
 
For me, if you start any communication with "Dear Sir", "Dear Madam", "Dear Sir/Madam" or "Dear Mr/Mrs/Miss/Ms + surname", it's likely that you are writing something formal. Bear in mind, though, that it's the content of the letter that makes it formal/informal, and you then choose an opening greeting that matches. You wouldn't start a letter to your bank manager with "Hiya, mate!" nor would you start an email to your best friend with "Dear Mr Johnson".
 
Are they considered formal? Or are they less formal than "Dear Sir" and "Dear Madam"?

Sir or madam is when you don't know the name- it's not a question of formality.

I know your name. If I were writing an email to you for a job, I would still use Dear Ms Adams. If replying to an email about the forum, I would simply use Rachel. If I were sending you a letter, the only difference would be that I would use Dear Rachel for the letter about the forum.

Others may handle things differently.
 
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