[General] CUSTOMER CARE

[nscapricorn10]

I am working in customer care department. Could you please provide me an email, how to passify a frustrated and irritated customer

 

[emsr2d2]

I am working in a customer care department. Could you please provide me with an email showing me how to passify a frustrated and irritated customer?

Welcome to the forum. :hi:

We don't write letters or emails for people here. If you work in a customer care department, you should have been given guidance on how to deal with such customers.
If you want to try writing the email yourself, you can post it in the Editing and Writing Topics section and we can comment on it.

 

[Tdol]

We don't know why they need pacifying. If you write your email, we could comment on ways to improve it, but there is no standard template for pacification that works in all circumstances.

If you post your email, please make sure to remove any identifiable information like names from it.