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Business Reports Disappearing Text

A LESSON PLAN FOR ENGLISH LANGUAGE TEACHERS

Memory game based on a typical business report, helping students to memorise useful phrases for the beginning, body, ending and headings of reports.

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Lesson Plan Content:


Business reports disappearing text memory game

Work in groups of two to four people. Look at the text that your teacher tells you to look at. The first person reads out the whole of the text, then takes away one word (by covering it, deleting it, or changing it to white).

The next person will then read the whole text, including the word that was just taken away, and choose one more word to delete, cover or change to white. You should say exactly what is written in each square, even when other words would also be correct.

Take turns reading out the whole text and taking away more words until the whole text has disappeared, until you give up, or until your teacher stops the game.

If you are doing this online (e.g. on Zoom), one person should use the “share screen” function to share their copy and take away the words that everyone chooses.

 

Useful language for saying which word you want to take away

“I want to delete/ I’m going to delete…”

“In the first/ second/ third/…th/ last + section/ paragraph.”

“The first/ second/ third/ fourth/ …th word.”

“In the first/ second/ third/ fourth/ …th column.”

“In the first/ second/ third/ fourth/ …th row.”

 

 

 

Report

 

on

recent

customer

feedback

Introduction

 

120

 

customers

recently

completed

a

questionnaire

 

rating

our

restaurant

in

three

 

categories.

The

purpose

of

this

 

report

is

to

summarise

the

 

results

and

recommend

improvements.

Results

 

Almost

 

all

customers

rated

the

food

 

as

good.

Cleanliness

was

also

 

ranked

as

good

by

most.

 

Under

forty

percent

rated

the

 

service

as

good,

with

some

 

calling

it

slow.

Food

presentation

 

was

rated

as

average

by

 

around

half

of

customers.

Recommendations

 

We

 

recommend

hiring

extra

staff

at

 

peak

times,

especially

Friday

evenings.

 

For

better

food

presentation,

we

 

should

provide

extra

training.

 

 

Reference copy

Report

 

on

recent

customer

feedback

Introduction

 

120

 

customers

recently

completed

a

questionnaire

 

rating

our

restaurant

in

three

 

categories.

The

purpose

of

this

 

report

is

to

summarise

the

 

results

and

recommend

improvements.

Results

 

Almost

 

all

customers

rated

the

food

 

as

good.

Cleanliness

was

also

 

ranked

as

good

by

most.

 

Under

forty

percent

rated

the

 

service

as

good,

with

some

 

calling

it

slow.

Food

presentation

 

was

rated

as

average

by

 

around

half

of

customers.

Recommendations

 

We

 

recommend

hiring

extra

staff

at

 

peak

times,

especially

Friday

evenings.

 

For

better

food

presentation,

we

 

should

provide

extra

training.

 


Cards to cover the disappearing text with

To save paper and photocopying you can also use scrap paper to cover the squares. Students will probably be able to see through plain white paper, so it is better to use coloured paper and/ or paper with print on it such as old photocopies.

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Lesson plans & worksheets can be used by teachers without any fee in the classroom; however, please ensure you keep all copyright information and references to UsingEnglish.com in place.

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