Who or Whom

[ColgateSmile]

Hi

I am writing a letter and struggling to construct the sentence. My question is: do I need to replace 'who' with 'whom'?

"The response column refers to patients who have contacted us as a result of our correspondence and have arranged an appointment."

Is 'correspondence' okay to write when referring to just one letter, as oppose to multiple letters?

Many thanks

 

[tedmc]

I do not understand the sentence.
What is response column?
How does it 'refer to patients'?
Who have arranged an appointment?

 

[Barb_D]

I assume you are referring to a spreadsheet or database of some sort?
It's perfectly understandable. Your organization sent out a letter and some of the person who received it contacted your organization to make an appointment as a result. This column tracks the people who are responded in such a manner.

Correspondence is fine for one letter.

 

[Tdol]

Would the response column shows patients who have contacted us... work better?

 

[konungursvia]

Would the response column shows patients who have contacted us... work better?

To me, that is the best solution here.