The content of piece of writing

[Goldenboy12]

You guys are so helpful. I am improving every day. What do you think of the content of the writing piece. Do you think it accurrate? Your help will be much appreciated.


Hi John,

I hope you are well.

I believe you have received an em
ail from Natalie Judd to say the door handle in your bedroom is being replaced.

We require access to your flat so the contractor can replace the handle.

Your earliest response in regard will be highly appreciated.

 

[teechar]

You [STRIKE]guys[/STRIKE] people/folks are so helpful. I am improving every day. What do you think of the [STRIKE] content of the[/STRIKE] writing below? [STRIKE] piece.[/STRIKE] Do you think it is accurate? Your help will be much appreciated.


Hi John,

I hope you are well.

I believe you have received an email from Natalie Judd to say the door handle in your bedroom is being replaced.

We require access to your flat so the contractor can replace the handle. Please let us know a date and a time convenient to you.

Your earliest response in this regard will be highly appreciated.

Do you usually call that person "John" or do you call them by their surname?