Please help to modify the text, thank you so much.

[Wendy_CYX]

Content needs to be corrected:

Take full charge of all regional quality issues including standard establishment, maintenance, operation SOP improvement, KPI measurement, handling guest complaint, competitors report analysis, etc. Ensuring the continuous improvement of service quality achieves the standard of HK head office.

Developing SOP, training programs and service quality evaluating system for operational staff during IFS grand opening.

Selecting and assigning quality control duties to the staff, and then evaluate the performance of staff in their assigned roles, etc.

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Develops and implements training system.

Prepares and furnishes annual and monthly training plan.

Assist HR manager in implementing talent development strategy.
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Provide efficient and excellent VIP guest services.

Take the responsibility for all operations aspects.

Handle guest complaints to maintain smooth relationship between management.

 

[Tarheel]

SOP stands for "standard operating procedure" and something else. (I don't remember what it is.)

Say;

handling guest complaints

It looks like a list of somebody's job responsibilities.

 

[teechar]

Is the above a job description (e.g. for an advertisement), or is it part of a CV?

 

[Wendy_CYX]

Is the above a job description (e.g. for an advertisement), or is it part of a CV?

Yes, you are right, this is a job description can be used for CV or HR.

 

[Wendy_CYX]

SOP stands for "standard operating procedure" and something else. (I don't remember what it is.)

Say;

handling guest complaints

It looks like a list of somebody's job responsibilities.

Yes, exactly, the job description.

 

[Wendy_CYX]

You are right, SOP stands for "standard operating procedure".

 

[teechar]

Are you an employer advertising a job, or a job seeker looking for one?

 

[Tarheel]

"Take full charge of ...." strikes me as advice more than a job description. Prefer:

XYZ is in charge of ....

I would not say it's a CV. They are more personal. It is perhaps a job description. Maybe you are looking for candidates to apply for a position in your company.

 

[5jj]

Take full charge of all regional quality issues including standard establishment, maintenance, operation SOP improvement, KPI measurement, handling guest complaint, competitors report analysis, etc. Ensuring the continuous improvement of service quality achieves the standard of HK head office.

Developing SOP, training programs and service quality evaluating system for operational staff during IFS grand opening.

Selecting and assigning quality control duties to the staff, and then evaluate the performance of staff in their assigned roles, etc.

Develops and implements training system.

Prepares and furnishes annual and monthly training plan.

Assist HR manager in implementing talent development strategy.
---------------

Provide efficient and excellent VIP guest services.

Take the responsibility for all operations aspects.

Handle guest complaints to maintain smooth relationship between management.

You need to be consistent with the verb forms. Thinking of an introductory clause such as 'The person selected/appointed will ...'. the bar infinitive is appropriate.