akm2446
Member
- Joined
- Apr 3, 2011
- Member Type
- Student or Learner
- Native Language
- Persian
- Home Country
- Iran
- Current Location
- Iran
Letter Topic: 2 weeks ago you bought a radio from a local branch of a well known chain of shops. It did not work properly. The shop took it back and said that they would repair it. You have waited a week and still it not ready. Write a letter to the shop complaining.
Tell what has happened and how you feel. Ask them to repair the radio very soon or supply you with a new radio.
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Dear Sir,
I am writing this letter to express my dissatisfaction about a defected radio that I bought it from a local branch of Sony shops two weeks ago.
First time, when I turned it on, its sound was not audible and I was inevitable to set its volume to highest level. Furthermore, I tried to set its clock. But, I found out that it did not work properly. After that I returned it back to the store and they promised to repair it after two business days. In third day, I called them and asked them about the radio. But, they said that it could not be repaired and I had to wait more.
I complain about customer service of this store and I think that they do not solve my problem as well. I would like the store to fix the radio or replace it with a new one as soon as possible. Otherwise, I insist on getting a refund on my full payment.
I look forward to hearing from you as soon as possible.
Yours faithfully,
John Smith.
Tell what has happened and how you feel. Ask them to repair the radio very soon or supply you with a new radio.
===============================================================
Dear Sir,
I am writing this letter to express my dissatisfaction about a defected radio that I bought it from a local branch of Sony shops two weeks ago.
First time, when I turned it on, its sound was not audible and I was inevitable to set its volume to highest level. Furthermore, I tried to set its clock. But, I found out that it did not work properly. After that I returned it back to the store and they promised to repair it after two business days. In third day, I called them and asked them about the radio. But, they said that it could not be repaired and I had to wait more.
I complain about customer service of this store and I think that they do not solve my problem as well. I would like the store to fix the radio or replace it with a new one as soon as possible. Otherwise, I insist on getting a refund on my full payment.
I look forward to hearing from you as soon as possible.
Yours faithfully,
John Smith.