Joj
Member
- Joined
- Jan 10, 2022
- Member Type
- Student or Learner
- Native Language
- Arabic
- Home Country
- Lebanon
- Current Location
- France
Dear Mrs. X,
We promised you in our previous email that on Thursday, February 18th we will install our PV system and as I mentioned in my email we need 10 working days to move the batteries from the port to our stock; However, on Thursday, February 10, the server at the port was down which delayed the checkout process.
We have two solutions for the installation either we install the inverter, charger, PV panels, and the extension cables, then we install the batteries on Monday. Note that it takes 1 hour only on Monday to install the batteries. Or either we install all systems on Monday.
Kindly note that we will have to dig into the soil to pass the cables from the panels on the roof to the technical room.
And if you can provide us with the internet cable that runs from your main house to the technical room where it will be connected to the monitoring device, or you can put a repeater.
We promised you in our previous email that on Thursday, February 18th we will install our PV system and as I mentioned in my email we need 10 working days to move the batteries from the port to our stock; However, on Thursday, February 10, the server at the port was down which delayed the checkout process.
We have two solutions for the installation either we install the inverter, charger, PV panels, and the extension cables, then we install the batteries on Monday. Note that it takes 1 hour only on Monday to install the batteries. Or either we install all systems on Monday.
Kindly note that we will have to dig into the soil to pass the cables from the panels on the roof to the technical room.
And if you can provide us with the internet cable that runs from your main house to the technical room where it will be connected to the monitoring device, or you can put a repeater.