email help desk

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Gomery

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Joined
Mar 13, 2015
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Interested in Language
Native Language
Chinese
Home Country
China
Current Location
Hong Kong
May I reply my client's email like that:

The bug of the system was fixed, the problem did not be encountered again.

Regards,
CST Helpdesk
 
The bug of the system was fixed, the problem did not[STRIKE] be encountered [/STRIKE] occur again.
 
May I reply to my client's email like [STRIKE]that[/STRIKE] this:

The bug [STRIKE]of[/STRIKE] in the system was fixed. The problem [STRIKE]did[/STRIKE] was not [STRIKE]be[/STRIKE] encountered again.

Regards,
CST Helpdesk

See above. Remember that we "reply to" someone. As tedmc said, you could also use "The problem did not occur again" for the second part.
 
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