Could anybody tell me how do we ask them politely?

[Winwin2011]

Some clients came to our company to enquire about our financial services. We would like to know some information of the client before we introduce our business to them.

Is it natural to say " Can I ask you some questions before I introduce our business to you?

 

[MikeNewYork]

If you are interested in politeness, I would use "may" instead of "can".

 

[Barb_D]

It depends on the nature of the questions.
If your questions are about understanding their needs so that you show them the most logical solutions for their needs, it makes total sense.

I'm eager to share information about our services with you, but to make the best use of your time, I'd like to understand more about your needs first. Could you tell me...

 

[Winwin2011]

It depends on the nature of the questions.
If your questions are about understanding their needs so that you show them the most logical solutions for their needs, it makes total sense.

I'm eager to share information about our services with you, but to make the best use of your time, I'd like to understand more about your needs first. Could you tell me...

Can I use "know about" instead of "understand more about " in the above context? Could anybody give me some more examples in the above context?

 

[Matthew Wai]

'Would you mind telling me more about your needs first?'

 

[TheParser]

***** NOT A TEACHER *****


"We are delighted that you are interested in our services. To get started, we will need some background information so that we can do the best job possible for you. It will take only a few minutes. Is that all right with you?"

 

[Matthew Wai]

I would use 'to' instead of 'do we' in the thread title.

 

[Winwin2011]

***** NOT A TEACHER *****


"We are delighted that you are interested in our services. To get started, we will need some background information so that we can do the best job possible for you. It will take only a few minutes. Is that all right with you?"

Hi TheParser

Not all our services are suitable for the prospects. Other than "do the best job possible for you.", what else can we say?

 

[Matthew Wai]

'Recommend the most suitable services to you.'

 

[TheParser]

***** NOT A TEACHER *****

I am a very poor reader. I interpret your comments as saying that the potential customers want some services that your company does not provide. Am I right?

IF (if!) I am, then you could do something that will knock their socks off (shock them in a nice way).

"We are very disappointed that our services do not cover all your requirements. We would be happy to recommend some other companies that may be able to more fully meet your needs. If at any time you decide that we can be of service to you, do not hesitate to contact us."

This kind of business integrity will -- in the long run -- be of unbelievable value to your company.

Your reputation for honesty and sincere interest in potential customers' welfare will be spread by word of mouth, thus eventually bringing in more business.

(The above, of course, is only my humble opinion.)

 

[Polyester]

James,
"....if at any time you decide that we can be of service to you,...."

Can I omit "of" as above sentence? I think it is not necessary.

 

[TheParser]

Can I omit "of"?

***** NOT A TEACHER *****

Do you mean whether one can say "... we can be service to you"?

I am 99.99% confident in saying that the answer is NO.

(Many times "of" is deleted in modern English but not in this case.)

Maybe one of the teachers will explain the reason to you.

 

[Winwin2011]

***** NOT A TEACHER *****

I am a very poor reader. I interpret your comments as saying that the potential customers want some services that your company does not provide. Am I right?

Hi James

You are definitely not a poor reader! I think I didn't write my questions clearly.

Some potential clients approach us because they want to seek for trade finance from us. We offer the trade finance to them only if they meet some criteria.

 

[Matthew Wai]

'I'm afraid that you are not eligible for the trade finance.'

'We will need some background information so that we can decide whether you are eligible for the trade finance.'

 

[Polyester]

***** NOT A TEACHER *****

Do you mean whether one can say "... we can be service to you"?

I am 99.99% confident in saying that the answer is NO.

(Many times "of" is deleted in modern English but not in this case.)

Maybe one of the teachers will explain the reason to you.

James,
Thank you for your response, I think this is my opinion, but I don't understand why can not omit "of" here....

I'm still waiting native speakers to help or answer me question.

 

[Raymott]

It's simple. People cannot be service. "We are service; I am service." What do you think this means?

 

[bhaisahab]

The Parser is a native speaker. He is, apparently, only 99.99% confident that "of" cannot be omitted. I am 100% confident that it can't.

 

[Matthew Wai]

People can 'provide' service but cannot 'be' service.

 

[TheParser]

You are definitely not a poor reader!

Some potential clients ....

***** NOT A TEACHER *****


Hello, Winwin:

But I am a poor writer!

Thank you for reminding me so gently that I should have used the word " clients" (not "customers") to refer to those who avail themselves of your professional services.

I am ashamed of myself for not realizing that.

 

[Rover_KE]

I'm still waiting for native speakers to help or answer my question.

Click on Member Info and you will see that TheParser's native language is English.